July 2008 - Current - Green Invest Melbourne
Operations Manager – Green Invest
Responsibilities
- Manage the memberships, operations and environmental consultancy teams for the Green Invest technical services businesses, including, Sustainable Footprint Environmental Consultancy, Sustainable Footprint Environmental Education, Green Professionals Sustainability Assessors membership network and Green Plumbers membership network.
- Manage the procurement of new hardware and software to meet business needs
- Manage risk within new and existing businesses
- Manage the development of tender applications
- Manage the websites for the business units
Duties
- Create management systems, policies and procedures, documentation and templates for the operations of the existing 4 businesses
- Create management systems, policies and procedures, documentation and templates for the operations of new businesses
- Perform risk analysis on new and existing projects
- Manage project budgets
- Create and develop new products and services
- Create project plans for new projects
- Project manage existing projects
- Manage subcontractors for external installation projects
- Conduct environmental Audits for clients
- Provide environmental consultancy services to clients
Achievements:
- Promotion to an executive position with Green Invest including maintenance of existing responsibilities for the business Sustainable Footprint
- Successfully implemented new standardised policies and procedures across all Green Invest business units
July 2008 – Nov 2009
Operations Manager – Sustainable Footprint
Responsibilities
- Manage the environmental consultancy and education teams for Sustainable Footprint.
- Manage the procurement of new hardware and software to meet business needs
- Manage risk within the businesses
- Manage the development of tender applications
Duties
- Create management systems, policies and procedures, documentation and templates for the business
- Perform risk analysis on new and existing projects
- Create and develop new products and services
- Create project plans for new projects
- Project manage existing projects
- Conduct environmental Audits for clients
- Provide environmental consultancy services to clients
- Managed the development of tender applications
Achievements:
- Successfully negotiating the contract for the performance of environmental consultancy works at the MCG
Feb 2008 – July 2008 - Sustainable Footprint Melbourne
Director of Business Operations
Responsibilities
- Manage the environmental consultancy and education teams for Sustainable Footprint.
- Manage the procurement of new hardware and software to meet business needs
- Manage risk within the businesses
- Manage the development of tender applications
Duties
- Create management systems, policies and procedures, documentation and templates for the business
- Perform risk analysis on new and existing projects
- Create and develop new products and services
- Create project plans for new projects
- Project manage existing projects
- Conduct environmental Audits for clients
- Provide environmental consultancy services to clients
- Managed the development of tender applications
Achievements:
- Founded the business Sustainable Footprint in February 2008
- Successfully negotiated the sale of Sustainable Footprint to Green Invest Ltd including continued employment in a senior managerial position
Oct 2006 to Feb 2008 - Village Green Environmental Solutions Pty Ltd, Richmond, VIC
Information Technology & Communications Manager
Responsibilities
- Created procedures, documentation and templates for the new IT Department
- Created new position description documentation for new IT staff
- Created project plans for the repairs and future upgrades to custom software
- Project managed the implementation of internal hardware and software project
- Provided general network support for users
- Provided IT related internal staff training
- Procured new hardware and software to meet business needs
- Project Manage outsourced IT teams for delivery of internal projects
Duties
- Assisted the CEO in developing business development plans for future external sales of software
- Assisted in tender application documentation, developed all related technical information
- Developed Service Level Agreements for new clients
- IT business development at conferences and client meetings
- Developed new policies and procedures for document management
Achievements:
- Developed ISO 9001 Quality Management System policies and procedures for the IT department
- Provided evidence adherence to the policies and procedures for a successful external ISO accreditation audit
- Installed a new Windows 2003 file server and setup Exchange on the current SBS server
- Submitted a successful tender application to supply custom auditing software for a company in the UK
- Successful installation of and training in the software application in the UK
Jul 2004 to Oct 2006 - Blue Duck Solutions Pty Ltd, Prahran, VIC
Senior Analyst Programmer
- Task scheduling
- Project management
- Supervising junior staff members
- Extra duties mentioned below in my previous roles at Blue Duck Solutions
Achievements:
- Worked on the creation of CMMI level 2 compliant process documentation, the business successfully attained certification at the end of the process
- Development of a web based workflow application for a finance leasing company with integrated CRM, which handles quotations, application processing and contract management made available through the companies Intranet.
Jul 2003 to Jun 2004
Analyst Programmer
- Development and maintenance of client and Blue Duck Intranets
- Database design and development
- Management of networking client accounts
Achievements:
- Development of a workflow solution for a fuel distribution company in VB.Net. The system
- allowed users to provide accurate fuel quotes, manage stock levels in storage tanks and
- organise driver delivery schedules. The system also integrated with the MYOB accounting
- package to allow the user to quickly assess the credit position of customers.
Mar 2003 to Dec 2004 - Self Employed
- Web Designer
- Design, maintain and organise content creation for clients
- Provide hosting for clients
- Manage Accounts for the business